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| JUNO |
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| With Juno, caseworkers can manage their caseloads within a personalized portal with
easy access to their case roster, due reports, and case activity. |
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BENEFITS |
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*Increased client contact time and enhanced worker effectiveness.
*More effective
allocation of resources. *Increased standardization of processes. *Increased ability
to adapt to change quickly and at a reduced cost.
*Reduced administrative burden
and duplicate data entry.
*Improved reporting capability.
*Improved data integrity
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| SUGGESTIONS |
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Click here if you have feedback or a suggestion
for the Juno product. Have your suggestion incorporated
into our product. |
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Juno Web Based Case Management Software Overview
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ENTERPRISE LEVEL PERFORMANCE AND FEATURES |
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Juno has been developed from the ground up using state of the art technology to
accomodate large multi agency and multi department organizations. Juno can be scaled out
to support as many users as you need. |
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NO SOFTWARE TO DEPLOY
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Juno is a web based application. No software has to be deployed on workstations
in your agency. Users can access the system securely from the office or from home
with a web browser.
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REALTIME ACCESS TO CASE INFORMATION
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Information is instantly accessible to everyone that is authorized to see it as
soon as it is saved. No replication or lag time involved. |
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UNLIMITED NUMBER OF ELECTRONIC FORMS |
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The forms you are currently using can be used in Juno. Administrators will be able
to upload forms and configure them to automatically pre-fill by using field mapping. |
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AUTO POPULATION OF ELECTRONIC FORMS
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Any form that gets uploaded to the system can be setup to pre-fill automatically
with information from other forms, family member data or any object in the system.
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CONFIGURABLE INDEPENDENT DEPARTMENT WORKFLOW |
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Each department, including multi-service departments, can be setup to use their
own rules and forms. Workflow can automatically trigger required forms at the appropriate
interval, put a note on a case or add a task for a worker.
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CUSTOM ENTITIES |
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Every organization is different and needs to have workers capture different pieces
of information during the case lifecycle. Juno allows administrators to create unique
data fields that can be used on screens and within reports. Adding custom entities greatly extends
the program capabilities to support business processes for a wide range of organizations.
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Juno Case Manager™ Benefits
- Automation of rules frees staff to focus on client interaction,.
- Supports an integrated service delivery model resulting in improved client service
and more accurate program administration.
- Policy and process changes can be accommodated quickly—often in hours or days,
rather than months.
- Caseworkers can manage their cases and case loads.
- Implement self-service options such as program eligibility screening and inquiries.
- Reduces maintenance complexities.
- Provides a single application for multiple programs, departments and agencies.
- Allow caseworkers and field staff to focus on the interaction with the client, not
the interaction with the technology.
- Flexible approval processes and automated reminders allow supervisors and managers
to respond appropriately to the needs of individual clients, as well as the individual
needs of their staff.
- Implement changes real-time to work queues, schedules, business rules, etc.
- Implement services based on the needs of client
- Navigate seamlessly between the different areas of the application using standard
Web-style navigation techniques.
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If you would like more information or would like to be put on our mailing list please
contact us. |
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